Patient Testimonials

Satellite Dialysis Patient Sotello Fuentes's Story 

For nearly as long as there have been Satellite Dialysis centers, Sotello Fuentes has been a Satellite Dialysis patient.  41 years old, he has spent 26 years on dialysis with Satellite.   

“To me, the people at Satellite and the other dialysis patients are like my second family.  At Satellite, their number one concern is patients.  They treat patients really well.  And everyone working at the clinic helps each other – they all work together.”

“I’ve learned a lot about dialysis over the years.  The Satellite technicians and nurses always tell me what’s happening and they take time to explain things - I appreciate that.”

“A few years ago, the people at Satellite gave me a watch, with my name engraved on it, to help me celebrate 20 years of successful dialysis.  To be celebrated like that, to get that respect is a big thing for me.”

Additional Patient Feedback

Satellite Dialysis routinely surveys patients to gauge patient satisfaction and identify opportunities for improvement. A recent Satellite Dialysis satisfaction survey produced statements of praise from patients. Here is a sample of what other Satellite Dialysis patients had to say:

“I appreciate the care I get.  It makes an unpleasant experience very bearable.  They have helped me feel comfortable in the adjustment to this process of dialysis…There are good people here.”

“I couldn't be more pleased with the treatment I receive from the dialysis center.”

“The staff is great! They've always been very responsive to my needs.”